Frequently Asked Questions

Welcome to our Frequently Asked Questions (FAQ) section, where we aim to address common queries and provide clarity on various aspects of our products/services. If your question isn’t addressed below, feel free to reach out to our customer support team, and we’ll be happy to assist you further.

To place an order, simply browse through our website, select the items you wish to purchase, and add them to your cart. Follow the easy checkout process to complete your order.

We accept various payment methods, including credit/debit cards, Apple Pay, and other secure payment options. Choose the one that suits you best during the checkout process.

Yes, absolutely. Our website employs advanced security measures to ensure the safety of your personal and financial information. All transactions are encrypted to protect your data.

Unfortunately, once an order is placed, it enters our processing system quickly. Therefore, modifications or cancellations may not be possible. Please review your order carefully before completing the purchase.

Once your order is placed, you will receive a confirmation email containing a tracking number. You can use this number to track the status of your delivery on our website or the courier’s site.

We currently do not offer returns for purchased items. Please carefully review your order before completing the purchase. If you have any concerns or questions about a product, feel free to contact our customer service team for assistance before placing your order.

Yes, we offer international shipping but only in GCC countries. Shipping costs and delivery times vary depending on the destination. During checkout, you can select your country to view the available shipping options.

We make every effort to display our products as accurately as possible. However, slight variations may occur due to monitor settings and lighting conditions. If you have any concerns, please contact our customer service for additional information.

You can reach our customer support team through the “Contact Us” page on our website. We aim to respond to inquiries within 24-48 hours during business days.

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